POPIA Compliance

What is POPIA?

The Protection of Personal Information Act (POPIA) is South Africa's data protection legislation, which came into full effect on 1 July 2021. It regulates how organisations collect, store, process, and share personal information.

Our POPIA Compliance Measures

1. Accountability

• Appointed Information Officer registered with the Information Regulator
• Documented data protection policies and procedures
• Regular staff training on data protection

2. Processing Limitation

• Personal information processed only with consent or legal justification
• Clear privacy notices explaining data use
• Data collected directly from data subjects where possible

3. Information Quality

• Procedures to ensure data accuracy and completeness
• Self-service portal for customers to update their information

4. Security Safeguards

• AES-256 encryption for all data
• Access controls and authentication
• Regular security assessments and audits
• Incident response procedures

5. Data Subject Rights

Under POPIA, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator

Information Officer

Our designated Information Officer can be contacted for any POPIA-related queries:

Name: Cloud ITS Information Officer

Email: privacy@cloudits.com

Phone: +27 12 035 1945